Privacy Policy
Last updated: 19 September 2026.
Identity and Role of the Data Controller
premiereup acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our commercial courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and professional management of television and streaming productions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and you may contact us at [email protected] or 01494 671234.
Scope of This Notice and Who It Covers
This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, and anyone who interacts with our contact form or cookie banner. It covers processing carried out in the United Kingdom and explains how we handle data of UK residents under the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
Categories of Personal Data and Sources
We collect contact details such as name and email address through the contact form, technical data including IP address and browser type via server logs, and course-related information such as enrolment preferences and payment details when you register. Data is obtained directly from you, from analytics tools and from third-party payment processors where applicable.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process contact data to respond to enquiries on the basis of legitimate interests and to fulfil contracts when you enrol. Course enrolment data is processed to deliver training services under contract. Technical data supports website security and analytics under legitimate interests. Marketing communications are sent only with your consent, which you may withdraw at any time.
Whether Providing Data Is Required and Consequences
Providing contact information is necessary to use the contact form or enrol in courses. Failure to supply required data will prevent us from responding to your enquiry or completing your enrolment. You are not obliged to provide optional marketing preferences.
Cookies and Similar Technologies
We use cookies and similar technologies for essential site operation, performance measurement and preference storage. Please refer to our separate Cookie Policy for full details on the types of cookies used and how to manage them via the site-wide cookie banner.
Processors, Recipients and Disclosures Required by Law
We share data with service providers such as hosting companies, email delivery platforms and payment processors who act under our instructions. We may disclose data to law enforcement or regulatory bodies where legally required. No data is sold to third parties.
International Transfers and Safeguards
Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an adequate level of protection.
Retention Periods and Criteria
Contact form data is retained for twelve months after the last interaction. Enrolment and course records are kept for seven years to meet accounting and legal obligations. Technical logs are deleted after ninety days unless needed for security investigations.
Security and Data-Minimisation Practices
We apply technical measures such as encryption in transit, access controls and regular security reviews. We collect only the data necessary for the stated purposes and delete information once retention periods expire.
Data Subject Rights and How to Exercise Them
You have the right to access, rectification, erasure, restriction, portability and objection. To exercise these rights please email [email protected] with your request. We will respond within one month and may ask for identification to verify your identity.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected]. You may also object to direct marketing or profiling by using the unsubscribe link in emails or by writing to us.
Right to Complain to the Supervisory Authority
If you are dissatisfied with our response you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk or by post to their office in Wilmslow.
Children and Age Restrictions
Our courses are intended for individuals aged eighteen and over. We do not knowingly collect personal data from anyone under eighteen. If we become aware that such data has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals.
Policy Changes and Effective Date
We may update this policy to reflect changes in law or practice. The current version is dated 19 September 2026 and replaces all previous versions. Continued use of the website after updates constitutes acceptance of the revised policy.
